Mixmax status
![mixmax status mixmax status](https://i.ytimg.com/vi/PcCV4kjXz3M/hqdefault.jpg)
See MixMax, Yesware, Streak, Hubspot, and Mailtrack. In the prosumer email market, read statuses have been "must have" for many years.
Mixmax status software#
We are still keeping the feature, as Superhuman is business software for email power users. We are therefore turning read statuses off by default. We should have realized that the expectations of our software would change as our audience changed. Our goal has only ever been to create joyful, magical, and delightful experiences. However, over the last few days I have heard from some recent users that they felt enabled to track people by accident. They knew exactly what they were buying, and were excited to buy it. It made sense for read statuses to be on by default when our user base was early adopters. We take the second criticism to heart too. This will also apply to emails sent in the past. We are removing location information in all read statuses for all emails sent with Superhuman, effective immediately. I wholeheartedly apologize for not thinking through this more fully. We did not consider potential bad actors. When we built Superhuman, we focused only on the needs of our customers. I should note that we deliberately do not show cities - we only show states or countries - but a determined attacker could still misuse this information. Upon reading the commentary, I have come to understand that there are indeed nightmare scenarios involving location tracking. Location data could theoretically be used nefariously
![mixmax status mixmax status](https://auctions.malcolmharrison.co.uk/images/lot/2186/21861_0.jpg)
Update: all five of these changes are complete. We are prioritizing building an option to disable remote image loading.Users who want it will have to explicitly turn it on. We are keeping the read status feature, but turning it off by default.We are deleting all historical location data from our apps.We are releasing new app versions today that no longer show location information.We have stopped logging location information for new email, effective immediately.On all these, we hear you loud and clear. Superhuman users cannot disable remote image loading.Location data could be used in nefarious ways.Over the last few days, we have seen 4 main criticisms of read statuses in Superhuman: When this is done, Superhuman will not include tracking pixels in sent email. Our users can turn read statuses off (hit Cmd+K → Disable Read Statuses). We deliberately do not show city level data. Sometimes, the product shows approximate location data, such as the state or country in which the email was read. In designing an email client for professionals and power users, we focused on speed, automation, and insights such as read statuses. Superhuman shows read statuses when people read your emails. This is very similar to how Google Analytics tracks visits - both how often visitors arrive, and approximately what city or country they are from. The image server logs these requests, and will often use an IP address to guess an approximate location.
Mixmax status download#
When recipients open these messages, the email client will download the image in the same way that a web browser does. The email tool includes a tiny image in sent messages. Read statuses work by using something called a tracking pixel. Some products also show an approximate sense of location, ranging from city to country, based on the IP address used to read the email. Read statuses are a power user feature that show you when people open your emails. I'd like to talk about what Superhuman does, why we do it, and what we'll be changing as a result of this debate and the kind of company we aspire to build.
![mixmax status mixmax status](https://s1.bukalapak.com/img/636315956/w-1000/Mix_Max_Flavour_Beer.png)
Over the last 24 hours, we have seen vigorous debate on pixel tracking within email, also known as email tracking or read statuses. I'm Rahul Vohra, founder and CEO of Superhuman.